Did you know many of Nashville’s AirBnb’s do not trade on the MLS for regulatory reasons? Further, when you find the property, do you value it with comps like a residential purchase or with a commercial cap rate?

The answers to these questions have continually changed over the 10 years we’ve been helping investors secure properties in Nashville. As manager’s of the property, we have “skin in the game”. We’ll help you find the correct property, ensure you have accurate performance projections, and ensure it’s at an appropriate price. After all, if we fail, we have to answer for it.

How many beds should you have and how much should you spend on furniture? What type of furniture breaks and what will insurance cover?

Designing an STR can be very fun, but it can also be a trap. Money spent in the wrong areas might never be recovered and underspending where it matters can be a speed brake on the property’s performance for years to come. We’ll bring our experience (and our market data!) to assist you along the way so you can focus on the fun parts of the design without worrying about the stressful ones. We do stay in our lane and do not design/actually furnish, but we do consult on this and are happy to manage the designers and install.

Without proper asset protection, returns don’t even matter.

It’s no secret the STR community has seen an increase in crime. We mitigate this with the use of strategic lighting, security cameras, and smart locks on all properties. Additionally, every guest has an emergency phone number to immediately reach the Maven staff (unfortunately, if you’ve ever tried to call your AirBnb management company, you know this is not typically the case). This greatly deters criminal activity as well as malicious guests.

Our guests have rewarded us with a location rating 9.9% better than competition, but equally important, our owners sleep well at night too.

If your home sleeps 12 guests, how much liability insurance should you have? What is the worst case scenario you should plan for?

This is an often overlooked area of asset protection. We live in a litigious society and STR properties function more like commercial hotels than residential rentals — they should be insured appropriately with commercial liability coverage and vandalism policies. We aren’t agents ourselves, but we’ll ensure you’re connected with appropriate industry experts.

Further, each of our stays is insured by $3,000 in accidental damage coverage. This means you never have to worry about buying nice furniture or trying to recover money from a malicious guest.

Should your property be optimized for AirBnb or VRBO? Should you mess with Expedia or Booking.com?

Each property is different and each season requires a different strategy for success. We leverage a data-driven approach to maximize visibility and high quality bookings across the various OTAs (or “Online Travel Agencies”).

The result is we average 64% more views than comparable properties.

Why do hotels change their prices so frequently? Does it actually help?

The AirBnb industry, especially in a competitive city like Nashville, has become far more sophisticated than your parents’ timeshare pricing. Reasonable success in this market requires maximizing revenue during the peak weekends and securing early bookings on the slow ones…not to mention knowing the difference in the first place.

We use the industry’s most sophisticated pricing tools, coupled with our proprietary algorithm, to optimize your returns. It is not uncommon for our clients to see a revenue increase of 30-40%.

How do you create the warm & inviting experience of your favorite hotel, despite the digital barrier?

This is the crux of the AirBnb hospitality problem. Response time matters, especially a 24/7 capability for emergencies, but so does tone and digital etiquette. From a guest’s initial inquiry to restaurant reservations and even shipping left/forgotten items home after a stay, our hospitality services are key to ensuring our guests have an unforgettable experience.

The result is regular feedback about our hospitality services and a near perfect 5 star rating.

Each Maven property average 65 stays and over 600 guests annually — that is a lot of wear and tear.

Our guests pay upwards of $1,000/night for their stay and they rightfully expect pristine conditions. Our staff of cleaners, handymen, and quality assurance personnel are fundamental to ensuring the guests have an experience that matches the quality of the home.

Additionally, we leverage the size and quality of our portfolio to secure reduced rates for routine preventative maintenance with the top contractors in Nashville.

The end state is a better experience for our guests and 40% less maintenance expense for our homeowners.

Sales & Use Tax, Hotel Occupancy Tax, local Business Tax, OTA channel fees…how do you keep them all straight?

We collect and remit every reasonable expense we can, reflect this on monthly and annual accounting statements, and transfer your funds monthly via ACH.

Further, we pride ourselves on having the most transparent financial statements in the industry. Every dollar that goes through your property is reflected on your monthly statement (shockingly, this is not the industry standard).

The result — in January you receive your 1099 and annual statement to hand to your accountant….stress free.

Don’t want to wait on your routine accounting statements?

You don’t have to! Our Owner Portal is continuously updates so you can monitor your property’s performance, including key performance indicators (like average daily rate, occupancy, and revenue) anytime and from anywhere in the world. You can even make a reservation for yourself or your friends through the same interface.

Are you a celebrity or influencer?

We recognize you have different needs ranging from protecting your personal brand to opening new revenue streams for your business. We can connect your personal website to our booking engine’s API for direct-to-consumer marketing, give you access to message your guests, or even upsell your specific products.